We look forward to welcoming you to the Summer House. Check in is between 15.00 and 19.00 hours (but by prior arrangement we can look to accommodate late arrivals, just let us know). If you are arriving in Penzance earlier we are very happy to store your luggage until you check in
Check out is by 10.30am, but again very happy for us to store your luggage for a later day pick up whilst you continue your exploration of Cornwall.
Reservations and deposits
All reservations will be guaranteed as soon as you confirm your reservation with a credit card guarantee. We have two cancellation, deposit and price categories to meet your needs 1. The Flexible Cancellation Price On stays of one or two nights during certain periods of the year, we offer fully flexible cancellation terms. These terms will be identified upon booking availability of that rate category. The booking will require a deposit of 10% of the total value of the booking which will be non refundable. This flexible cancellation price, allows cancellations upto 12 noon 72 hours prior to arrival date without any cancellation charges. Cancellations within 72 hours will be subject a charge to the value of the remaining 90% of the full total booking value 2. Non flexible Cancellation Price A booking deposit of 40% of the total booking value is required at time of reservation. If you cancel at any time up to 10 days prior to arrival 12 noon this deposit will be non refundable. If you cancel less than 10 days prior to arrival 12 noon, a cancellation charge of 45% of the total booking value will be made (so 85% of the total booking value non refundable deposit plus the cancellation charge) . There are travel insurance policies that protect you for unforeseen events that result in cancellations available in the market.
In all cases if we have the opportunity to resell your cancelled room, we shall refund your deposit less any third party booking fee commissions that have been charged to us, along with administration charge of £8.50
We guarantee that our prices on our own web site and direct bookings will never be beaten – special packages and promotional prices will all be seen on our own web site or over the phone (telephone 01736 363744)
If you are a single traveller then the Summer House is a welcoming, comfortable and friendly retreat. Please call to take advantage of the single occupancy discount.
Short one night stays are available, we allocate up to 2 rooms a nights on this basis so do give us a call to check availability
Groups are welcome but as a small property – this is often on an exclusive basis, so do give us a call and prices can be discussed based on requirements
Longer stay 3 nights+ discount packages are available during many seasons of the year. Please call for details.
We take all major credit cards. Sorry, we do not accept cheques
Accessibility and suitability The Summer House is an historic Georgian property and may present some accessibility challenges. We hope the following will assist you in planning your stay with us. On arrival: The car park is level and has a tarmac surface. The Summer House is accessed by the front door with two steps. The main hallway is wide and the flooring is a hard wood surface. The carpeted drawing room is off the hallway. From the entrance hall down two steps is a further tiled hallway, to the dining room and the guests’ garden. The dining room has wooden flooring. The guests’ garden is accessed down two steps. All guest bedrooms are located on the first floor. They can be accessed by one of two stairways. The first stairway from the main entrance hall is a large and grand staircase - it has a bannister and 19 steps The second staircase is next to the dining room, it has bannisters and 13 steps to rooms 4 and 5 and 17 steps to rooms 1,2 and 3. All staircases, upstairs hallways and bedrooms are carpeted.
Unfortunately the house is not suitable for under 12’s and sorry we cannot take pets
Other Terms & Conditions
You accept that any entries you make in our onsite guest book will not contain personal information or details you would not want disclosed.