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As a response to the Covid 19 pandemic, we all have a heightened awareness around infection control.
We want to detail some of the steps we have implemented here at The Summer House. We hope that these measures will reassure you that our guests safety and well-being is our priority.
We are fortunate in that we are a boutique, five-bedroomed but spacious property. We therefore have a small number of guests at any one time making social distancing easy without compromising our guests comfort.
Below are just some of the measures implemented:
There is hand sanitiser for all of our guests to use upon entry to the building
Your room key will have been thoroughly cleaned and sanitised when we give it to you
Every hour we shall have sanitised all public areas door handles, bannisters and general surfaces
Your room will have been carefully cleaned and sanitised awaiting your arrival
To reduce the risk of cross contamination and reduce needless wastage we shall:
Make up your in- room service tray to your order
Serve you items upon your request from the all day pantry
Manage breakfast service social distancing
Ensure all breakfast items are served to you at your table
Have a strict practise of washing our hands on each occasion that we touch any customer used items (crockery, cutlery, glassware etc
Ensure all toiletries are individual to guest use
Prior to guests arrival a reminder email will be sent asking that in the instance that a guest or household member is showing symptoms of the Corona virus, that they should not travel and we shall rebook their stay for a later date
Only essential non-guest visitors will be allowed into The Summer House and each will be asked to abide by high hygiene practises
With the luxury of two stair cases we shall have an up and down allocated staircase to ensure social distancing contact is maintained and controlled
The above are just some of a significant set of steps we shall be taking to ensure your safety and well-being.
We look forward to welcoming you to The Summer House, Penzance
Best regards Trevor and Kirsten
We take the well-being and safety of all of our guests very seriously. As a consequence of the Coronavirus outbreak, we ask that you contact us to confirm countries you have visited within the last month in line with current recommendations. We are taking every precaution to reduce the risk of infection, including; daily, deep-cleaning of all areas and surfaces with antibacterial disinfectants, and providing our guests with complimentary hand-sanitiser on arrival.
We are available to discuss any concerns you may have and we will continue to work closely with local government departments to help protect the health of our guests over the coming weeks and months. Please either email us: firstname.lastname@example.org or telephone: 01736 363744
Kirsten and Trevor.
The Summer House, Penzance is delighted to have been selected to join the select Sawday's UK Collection.
The Hotel Inspector gave The Summer House a thumbs up with a great review in December.
"I instantly felt at ease and relaxed. I could have persuaded myself I was on holiday after sitting in the drawing room for 10 minutes, I did not want to leave (especially after reading the breakfast menu)
The Summer House is full of beautiful paintings and pieces of furniture that are both functional and comfy, a perfect spot for a couple wanting a sophisticated weekend break"
What the inspector thought The Summer House guests will love:
1. The location..... a sprint from the sea and a short walk from the town centre
2. The food....interesting choices for breakfast and a 24 hour snack larder
3. The art work....Kirsten's paintings throughout The Summer House
We are thrilled to have had this feedback and joining such an exclusive set of boutique hotels.
We are pleased that The Summer House has been recognised as a Plastic Free Champion business.
This acknowledges our commitment to our environmental policy of lower plastic use. We use and refill our eco-friendly luxury toiletries, provide chilled water and milk in glass bottles, biscuit jars and no plastic packed jams and butters. We are committed to buying local and minimising wasteful and unnecessary packaging from our suppliers.
Our environmental policy covers many areas focusing on energy use reduction, sustainable sourcing and recycling.
We feel privileged to live in Cornwall with clean air, breathtaking scenery and stunning beaches and coastlines. At The Summer House we believe in doing everything possible in keeping it that way. We are very proud to have achieved Plastic Free Penzance Champion status.