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It is very apparent that we shall be living with the challenges of Covid 19 well into 2021 - hygiene and cleanliness will need to be continued features of our lives.
In looking back over the past 4 months at the guest feedback for The Summer House on independent reviews: Booking.com, Trip Advisor, Google, we can see our focus on the highest standards of cleanliness and hygiene has been recognised.
The common words our guests have used in their reviews are: sparkling clean, spotless, consistently clean
And we have made people safe in these uncertain and nervous time with guests commenting:
"Appropriate covid precautions have been implemented and make you feel safe"
"Covid safe- plenty of hand sanitisers and social distancing measures- we never felt uncomfortable"
"We felt safe at all times with Covid safety measures in place"
"True hospitality professionals - particularly in these strange times of covid - hygiene and social distancing from other guests had been worked out meticulously"
We score 9.9 for cleanliness over some 40+ reviews on Bookings.com, have scored consistently 5 stars on Trip advisor and Google reviews in 2020 - all validating the hard work we have put into ensuring guests can relax and unwind in such uncertain and anxious times.
We equally have to thank all of our guests for respecting and supporting all the steps we have taken, to ensure the safety of our customers.